First, make sure you’re connected to the internet. If you’re not able to connect on another device, try troubleshooting your WiFi.

If your other devices are connected to the internet but TiVo Stream isn’t, follow these steps: 

1. Press the TiVo button on your remote.

2. Go to Settings and then Device Settings. From here you’ll be able to see if your DVR is connected to your WiFi. If it’s not, select Network & Internet, then select your WiFi network to reconnect.

3. If that doesn’t resolve your issue, restart TiVo Stream by going to Settings > Device Settings > Device Preference > Restart. Your system may take a couple minutes to restart.

This issue may be caused by a slow internet connection. First, try troubleshooting your WiFi.

If you’re still having trouble, try restarting TiVo Stream by going to Settings > Device Settings > Device Preference > Restart. Your system may take a couple minutes to restart.

Follow these steps:

1. Check that your HDMI cable is properly connected to your TV and TiVo Stream DVR, and that your DVR is powered on.

2. Make sure your TV is set to use the correct input. Press the Input button on your remote to cycle through the HDMI inputs until you see the picture from your DVR on your screen.

This is a rare issue, however, for the most consistent experience follow these steps:

1. Press the TiVo button on the remote.

2. Select Menu from the homepage.

3. Under Settings select Device Settings.

4. Select Device Preferences.

5. Select Display and sound.

6. Select Advanced sound settings.

7. Then Select formats.

8. Choose None: Never use surround sound.

9. Press the Back button on the remote twice.

10. Select Restart and press OK.

11. Then confirm by again selecting Restart and press OK.

Follow these steps:

1. Press the TiVo button on the remote.

2. Select Menu from the homepage.

3. Under Settings select Device Settings.

4. Select Network and Internet.

5. Make sure WiFi is toggled on (blue circle).

6. Select your WiFi network from the list.

7. Enter your password to connect to WiFi.

Recordings are saved for up to 180 days. Once a recording has expired, it’ll automatically be deleted.

Any channels you’ve added should be available to start watching right away. If that’s not the case, try refreshing your subscription:

1. Press the TiVo Button on your remote.

2. Select Menu.

3. Under Systems & Accounts, select Help.

4. Select Refresh Account & User Data.

5. Press OK.