No. Simply dial all your long distance calls as you do now.
Yes. If at any time you are not completely happy with your long distance services, simply contact us at 1-888-345-1111.
All direct-dial long distance calls qualify for the rates outlined in the long distance plan you choose. Any operator-assisted or collect long distance calls do not qualify for the Eastlink Long Distance plan and will be billed to you by Eastlink on your monthly local service phone bill. Calls made with a calling card are also rated separately from your long distance plan.
In order to qualify for Eastlink's Long Distance plan you must subscribe to Eastlink Local Telephone Service. By subscribing to both services, you save even more each month and enjoy the convenience of having both services with one provider.
Click here to see our international long distance calling rates.
If you have any questions, or require assistance placing a long distance call, you can call the operator. However, charges associated with operator assistance calls are not eligible for the Eastlink Long Distance Plan. These calls will be billed to you on your local service bill.
Collect calls are billed to you directly by your local service telephone company, and therefore will not be included in your Eastlink Long Distance Plan usage summary. Charges for collect calls will appear on the local telephone section of your Eastlink bill and the rates charged will be set by the phone company used by the person placing the call, and NOT by Eastlink. Eastlink simply passes through the charges billed by this phone company.
For sales and billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-482-4008. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-482-4008 from 8am-1am Monday to Sunday.
Find your nearest Eastlink store to shop and for in-person service.
Chat online with our team about your sales, billing or tech support questions.
Text ‘Billing’ or ‘Tech’ to 902-482-4008 to start a text conversation.
Call our Customer Service team toll-free at 1-888-345-1111.