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Eastlink Comet

How to Move Your Services to a New Home

 

Moving? If you haven’t already, chat with us online or call us at 1-888-345-1111 so we can move your home services to your new address. Make sure you have the following information ready:

  • Your home services account number

  • Your contact information during your move

  • The address of your new home, including the postal code

  • Your preferred disconnection and connection dates

 

Do I need to take my equipment with me when I move?

  • Internet & TV: Bring all your Eastlink equipment, including remotes and power cords, to your new home.

  • Home Phone: Leave your Eastlink equipment in your current home.

 

Can I self-install my internet and TV at my new home?

Some internet and TV services can be self-installed. Chat with us online or give us a call to confirm whether your services are eligible.

Need more help?

For sales and billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-482-4008. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.

For tech support chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-482-4008 from 8am-1am Monday to Sunday.

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Find a Store

Find your nearest Eastlink store to shop and for in-person service.
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Live Chat

Chat online with our team about your sales, billing or tech support questions.
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Text Us

Text ‘Billing’ or ‘Tech’ to 902-482-4008 to start a text conversation.
Call Us
Call Us

Call our Customer Service team toll-free at 1-888-345-1111.
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Live Chat

Sales Questions

We're here to take your sales questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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Tech Support

Chat with our Tech Support team from 8am-1am Monday to Sunday. You can also find answers to common questions on our Support website.

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Billing Questions

We're here to take your billing questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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