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Eastlink Comet

Manage your services with My Account

My Account
Internet, TV & Home Phone


My Account is currently unavailable. 

You can pay your bill or set-up pre-authorized credit card payments using Quick Pay. You will need your account number and billing postal code to get started. 

To view your monthly balance, refer to the bill explainer included in your Home Service monthly statement email. 

To check your residential account balance or manage TV channels, call us at 1-888-345-1111. 

For business support call us at 1-877-813-1727. 
Quick Pay

Mobile My Account


Log in to Mobile My Account to monitor your data usage, add travel plans, view your bill, make payments and set up pre-authorized payments.

Access Mobile My Account through your web browser or download the Mobile My Account app for iPhone or Android to manage your services from your smartphone.
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How to register for My Account

Need more help?

For sales and billing questions, we're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.

For tech support we're available from 8am-1am Monday to Sunday.

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Find a Store

Find your nearest Eastlink store to shop and for in-person service.
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Live Chat

Chat online with our team about your sales or tech support questions.
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Text Us

Text ‘Sales’ or ‘Tech’ to 902-482-4008 to start a text conversation.
Call Us
Call Us

Call our Customer Service team toll-free at 1-888-345-1111.
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Live Chat

Sales Questions

We're here to take your sales questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

Chat Now
Tech Support

Chat with our Tech Support team from 8am-1am Monday to Sunday. You can also find answers to common questions on our Support website.

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Billing Questions

We're here to take your billing questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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Required cookies are needed for website functionality and cannot be switched off. One of these cookies remembers the region you select so you’ll see appropriate product information as you move through the website. The other cookies ensure the My Account section of the site works properly (one stores your My Account login information for the length of your visit, so you don’t have to reenter it each time you move to a different page in My Account. The other ensures information displays properly).

Functional cookies collect anonymous data about how our site is utilized (i.e., what types of devices and browsers are used to view our website, and how visitors move around our website). This data is used to enhance the quality and performance of our website.

These cookies record information (e.g., the products you view on our website) that allows us to tailor the Eastlink offers you see online and receive via email to your needs and interests. If these cookies are declined, you may still see and receive generic Eastlink ads.

For more information, read our Cookies and Targeted Advertising Policy.