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Eastlink Comet

Manage your services with My Account

 

Use our convenient self-serve options to add services, manage your billing and more.

Home Services My Account

Log in to Home Services My Account to manage your internet, TV and home phone. Upgrade or add to your services, swap channels with TV Channel Exchange, view your bill, make payments and set up pre-authorized payments.


Access Home Services My Account through your web browser by clicking the button below, or download the Home Services My Account app for iPhone or Android to manage your services from your smartphone.

Log In

Mobile My Account

Log in to Mobile My Account to monitor your data usage, add travel plans, view your bill, make payments and set up pre-authorized payments.

 

Access Mobile My Account through your web browser or download the Mobile My Account app for iPhone or Android to manage your services from your smartphone.

Log In

How to register for My Account

Registering for Home Services My Account add close
  1. Above, under Home Services My Account, click Log In.
  2. Click Registration / Forgot Username / Forgot Password.
  3. Click I'd like to register for an online account.
  4. Enter your 16-digit account number and postal code. These can be found on your home services bill.
  5. Click Submit.
  6. Check your email for a message from Eastlink Customer Care.
  7. Click the link in the email to create your username and password.
  8. Click Submit.
Registering for Mobile My Account add close
  1. Above under Mobile My Account, click Log In.
  2. Click Register Now.
  3. Enter your mobile number and 10-digit account number. These can be found on your mobile bill.
  4. Click Send Verification Code.
  5. Check your email for a message from Eastlink Mobile. It’ll contain your verification code.
  6. Create your username and password and enter your verification code.
  7. Click Login Now.

Need more help?

For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.

For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.

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Find a Store

Find your nearest Eastlink store for in-person service.
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Live Chat

Chat online with our team about your billing or tech support questions.
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Text Us

Text ‘Billing’ or ‘Tech’ to 902-903-6297 to start a text conversation.
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Call Us

Call our Customer Service team toll-free at 1-888-345-1111.
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Live Chat

Sales Questions

We're here to take your sales questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

Chat Now
Tech Support

Chat with our Tech Support team from 8am-1am Monday to Sunday. You can also find answers to common questions on our Support website.

Chat Now
Billing Questions

We're here to take your billing questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

Chat Now
Chat with a real person
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Cookie Preferences

Required cookies are needed for website functionality and cannot be switched off. One of these cookies remembers the region you select so you’ll see appropriate product information as you move through the website. The other cookies ensure the My Account section of the site works properly (one stores your My Account login information for the length of your visit, so you don’t have to reenter it each time you move to a different page in My Account. The other ensures information displays properly).

Functional cookies collect anonymous data about how our site is utilized (i.e., what types of devices and browsers are used to view our website, and how visitors move around our website). This data is used to enhance the quality and performance of our website.

These cookies record information (e.g., the products you view on our website) that allows us to tailor the Eastlink offers you see online and receive via email to your needs and interests. If these cookies are declined, you may still see and receive generic Eastlink ads.

For more information, read our Cookies and Targeted Advertising Policy.