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Eastlink Support

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Billing & Account

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Internet & WiFi

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Mobile

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TV

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Home Phone

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Smart Security

Experiencing a service interruption?

Enter your address to see if we're reporting an outage in your community.
Check Service Status

Set up and manage pre-authorized payments.

Find out how you can set up and manage pre-authorized bill payments using My Account.
Manage Payments

How to share feedback.

At Eastlink, we’re committed to delivering exceptional service from your very first contact. If we ever fall short, we want to hear from you—so we can make it right. Learn how to share feedback or escalate concerns here if needed.
Customer and Rep

Need more help?

For sales and billing questions, we're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.

For tech support we're available from 8am-1am Monday to Sunday.

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Find a Store

Find your nearest Eastlink store to shop and for in-person service.
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Call Us

Call our Customer Service team toll-free at 1-888-345-1111.
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Live Chat

Sales Questions

We're here to take your sales questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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Tech Support

Chat with our Tech Support team from 8am-1am Monday to Sunday. You can also find answers to common questions on our Support website.

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Billing Questions

We're here to take your billing questions from 9am-7pm Monday to Friday and 9am-5pm on Saturday. Holiday hours may differ.

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Functional cookies collect anonymous data about how our site is utilized (i.e., what types of devices and browsers are used to view our website, and how visitors move around our website). This data is used to enhance the quality and performance of our website.

These cookies record information (e.g., the products you view on our website) that allows us to tailor the Eastlink offers you see online and receive via email to your needs and interests. If these cookies are declined, you may still see and receive generic Eastlink ads.

For more information, read our Cookies and Targeted Advertising Policy.