Setting up pre-authorized payments is easy. If you haven’t already, download the Mobile My Account app for iOS here or for Android here, and then follow the steps below.

1. Log in to your Eastlink Mobile My Account App with your username and password.

2. Select Account.

3. Select Payment Information.

4. Select Add to enter your credit card or bank account details.

5. Enter in credit card or banking information and click Submit.

6. Click Ok.

7. Scroll down to Pre-Authorized Payments.

8. Select the Payment Method.

9. Read and accept the Pre-Authorized Payments Terms and Conditions.

10. Click Submit.

11. Click Ok.

You've now successfully set up pre-authorized payments, which will take effect for your next billing period.

Remember, in order to keep your pre-authorized payment discount(s), you'll need to keep a valid payment set up as your pre-authorized payment method. If your payment method fails or expires, you'll lose the discount(s) until you set up a new payment method.

1. Log in to My Account with your username and password.

2. On the Dashboard, go to Billing Preferences.

3. Under Billing Preferences, select Enroll Now to sign up for Pre-Authorized Payments.

4. Select your preferred payment method: Credit Card or Bank Account.

5. Complete the required payment and billing information.

6. Review your details and submit.

You've now successfully set up pre-authorized payments, which will take effect for your next billing period.

Remember, in order to keep your pre-authorized payment discount(s), you'll need to keep a valid payment set up as your pre-authorized payment method. If your payment method fails or expires, you'll lose the discount(s) until you set up a new payment method.

Follow these steps to set up pre-authorized credit card payments for your Home Services using Quick Pay. You'll only need your account number and billing postal code.

1. Go to Quick Pay.

2. Enter your 16-digit account number.

3. Enter the postal code associated with your billing address.

4. Select Set up Preauthorized Credit Card Payment.

5. Review your details and select Submit.

If you subscribed to a new Unlimited Data, Rollover Data, Canada, US & Mexico, Promo or Talk & Text plan on November 5, 2024 or later, your plan is eligible for the mobile pre-authorized payment discount.

If you subscribed for internet, TV or home phone on or after June 17, 2026, your plan is eligible for the home services pre-authorized payment discount.

If you have eligible plan(s), simply set up pre-authorized bill payments in My Account. You'll need to set up pre-authorized payments for mobile and home services to get both discounts. The discount(s) will appear on your next bill and will remain on your account for as long as you stay on an eligible plan and enrolled in pre-authorized payments.

No, you'll receive the discount on your mobile and/or home services bill for as long as you stay on an eligible plan and enrolled in pre-authorized payments.

In order to receive the pre-authorized payment discount, you must have subscribed to a new Unlimited Data, Rollover Data, Canada, US & Mexico, Promo or Talk & Text plan on November 5, 2024 or later.

If you’ve set up pre-authorized payments, the discount will be applied to any eligible mobile, internet, TV and home phone plans on your account.

Absolutely! If you’re on an eligible plan, you can set up pre-authorized payments at any time and receive the pre-authorized payment discount in your next billing period.

If you set up pre-authorized payments before the end of your billing period, the discount will be applied in your next billing period.

If you update your pre-authorized credit card information or change your pre-authorized payment method in the middle of your billing period, the discount may not be applied to your next bill and you may need to make a one-time payment. The discount will be applied again to your following bill.